Policies and Procedures

  • The BellaNude Collection is 80% customized boutique. We also carry boutique clothing . All custom pieces are made one by one. Made to fit each clients exact measurements ,color request, height. Therefore; NO REFUNDS OR EXCHANGES. There are no exchanges on incorrect sizes.

Knee length dress/bodysuit:


Please allow 7-14 days for production time.


Gowns:


Production time for gowns are 14-30, exact details will be given prior to ordering. Email Bella.nude@yahoo.com


Prom Season Gowns (October-June)


Production time for gowns during prom season is 2-3 months, exact details will be given prior to ordering. Email Bella.nude@yahoo.com



Please note we only ship on Fridays. 


CANCELLED EVENT:


In the unfortunate event that your event is cancelled, your still responsible for the full total of the dress which should be paid no later than the date of event as recorded in our records. If date is postponed you are still responsible for paying the balance by original date provided. If the account isn’t satisfied by then it becomes property of BellaNude Collection and can be immediately sold for profit. ( if payment arrangements are needed please contact us before day of event)


After reciieving confirmation we will no longer hold on to garments more than two weeks. After the 2 weeks there will be a $5 / day storage fee added, after 4 weeks the dress becomes property of BellaNude Collection and can be immediately sold for profit to fulfill your account.